Shipping Policy

Delivery

  1. We will deliver your ordered products to the address you provided. We can ship to virtually any address in the world. Please note that for some countries, customs/import duties may apply depending on the value of the goods, and these are the customer's responsibility. Some products may have restrictions for international shipping.

  2. Any additional charges or fees for customs clearance must be covered by you. We have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.

  3. It is a legal requirement that we declare the full value of the goods (excluding shipping charges) on all packages. Shipments may be subject to import duties and taxes once they reach your country. We cannot inaccurately describe the contents, claim a lower value, or mark items as gifts.

  4. If you fail or refuse to pay customs/import duties and the goods are returned to us without charge, we will refund the whole purchase price. If a delivery charge is levied on us, we will refund the purchase price minus the charge. No refund will be given if the goods are not returned to us.

  5. You must present identification when receiving the ordered products. Products delivered to your given address are deemed to be delivered and accepted by you.

  6. If you fail to accept delivery, we reserve the right to charge additional costs or cancel your order.

  7. Shipping rates for most items are calculated based on weight, rounded up to the next full kilogram according to the shipping companies' policies.

  8. We may deliver your order in multiple shipments. We aim to complete delivery within 7-30 working days from the purchase date. If the lead-time exceeds 30 working days, you may choose to process a refund for the remaining unshipped items.

  9. When you place an order, we will estimate shipping and delivery dates based on item availability and your chosen shipping options. We will provide a delivery tracking number. We strive to keep delivery on time but will not accept order cancellations or refunds due to shipping and delivery lead-time.